دليلك لكتابة بريد الكتروني احترافي مع عشرات الأمثلة التوضيحية

Thank you for your help. / time / assistance / support

I really appreciate the help. / time / assistance / support you’ve given me

Thank you once more for your help in this matter.

I look forward to hearing from you soon / meeting you next Tuesday.

I look forward to seeing you soon.

I’m looking forward to your reply.

We hope that we may continue to rely on your valued custom.

We look forward to a successful working relationship in the future.

Please advise as necessary.

I would appreciate your immediate attention to this matter.

If I can be of assistance, please do not hesitate to contact me.

If you require any further information, feel free to contact me.

If you require any further information, let me know.

Please feel free to contact me if you need any further information.

Please let me know if you have any questions.

I hope the above is useful to you.

Should you need any further information, please do not hesitate to contact me.

Please contact me if there are any problems.

Let me know if you need anything else

Drop me a line if I can do anything else for you.

Dear NAME

Hi NAME

NAME

Thank you for your email of ...

Further to your last email, ...

I apologize for not getting in contact with you before now.

Thanks for your email.

Re your email, ...

Sorry I haven’t written for ages, but I’ve been really busy.

I am writing with regard to ...

In reply to your email, here are ...

Your name was given to me by ...

We would like to point out that ...

Just a short note about ...

I’m writing about ...

Here’s the ... you wanted.

I got your name from ...

Please note that ...

We are able to confirm that ...

I am delighted to tell you that ...

We regret to inform you that ...

Just a note to say ...

We can confirm that ...

Good news!

I’ve attached ...

Here is the ... you wanted.

Could you give me some information about ...

I would like to know ...

I’m interested in receiving/finding out ...

Can you tell me a little more about ...

I’d like to know ...

Please send me ...

I wonder if you could ...

Do you think I could have ... ?

Thank you in advance for your help in this matter.

Please could you ...

Could you ...?

Can I have ...?

I’d appreciate your help on this.

I will ...

I’ll investigate the matter.

I will contact you again shortly.

I’ll ...

I’ll look into it.

I’ll get back to you soon.

Would you like me to ...?

If you wish, I would be happy to ...

Let me know whether you would like me to ...

Do you want me to ...?

Shall I ...?

Let me know if you’d like me to ...

Do not hesitate to contact us again if you require any further information.

Please feel free to contact me if you have any questions. My direct line is ...

Thanks again for ...

Let me know if you need anything else.

Just give me a call if you have any questions. My number is ...

I’m looking forward to ... (+ ing)

Give my regards to ...

Best Regards

Yours faithfully

Yours truly

Yours sincerely

Regards

Looking forward to ... (+ ing)

Best wishes

See you soon.

Bye (for now)/All the best

What are your usual charges (fees/rates) for ...?

Can you give me some more information about ...?

Do you think you could ...? / Would you be able to ...?

My main concern at this stage is ... / The main thing for me is ...

How do you think we should deal with this?

What do you think is the best way forward?

Why don’t you ...? 

What about if we ...?

عبارات للتفاوض

I understand what you’re saying about ... (but ... )

I can see what you’re saying, but ...

We would be prepared to ... (if ...)

I am willing to ... (if ...)

Okay, I’m happy with that for now.

That’s fine.

I’ll be in touch again soon with more details.

Let’s talk next week and see how things are going.

I look forward to working with you.

I’m sorry that we couldn’t use your services this time, but I hope there will be another opportunity.

Just a quick note to arrange a time to meet.

When would suit you?

Could we meet on (day) in the (morning) at (time)?

How about (day) at (time)?

Are you free sometime next week?

I would be able to attend the meeting on Thursday morning.

I’m out of the office until 2pm.

Any time after that would be fine.

I’m afraid I can’t manage next Monday.

I’m free Thursday am.

I won’t be around until after lunch.

Any time after that is okay.

Sorry, can’t make it next Monday.

I’d like to confirm ...

That’s fine. I will call/email you tomorrow to confirm the details.

Thursday is good for me.

That should be okay. I’ll get back to you if there’s a problem.

This is to let you know that I will not be able to attend the next meeting next Thursday.

I wonder if we could move it to ...?

I apologize for any inconvenience caused.

Re our meeting next week, I’m afraid I can’t make Thursday.

How about ... instead?

Sorry for the inconvenience.

I look forward to meeting you in Brussels.

Let me know if you need to change the arrangements.

See you in ....

Give me a call if anything changes.

We would be very pleased if you could come to ...

I would like to invite you to ... / attend our ...

Please let me know if you will be able to attend.

I’m writing to invite you to ...

Would you like to come to ...?

Please let me know if you can make it.

Before the meeting it would be useful if you could prepare ...

It would be helpful if you could bring ...

Please prepare ... before the meeting.

Please bring to the meeting ...

Thank you for your kind invitation.

Thanks a lot for the invitation.

Thank you for your kind invitation, but ....

Thank you for your kind invitation, but ....

Unfortunately, I have something else in my schedule on that day.

Can you ...?

Please could you ...

Could you ...?

I was wondering if you could ...

Can I ...?

Could I ...?

Can I ...?

Shall I ...?

Do you need any help with ...?

What about ... (+ing)?

Why don’t we ...?

Perhaps we should ...?

That will be very expensive.

We can’t do that .

That gives us very little time. It will be better to ask Ali.

I disagree.

I’m afraid there is a small problem. It seems there is a slight problem. That might be quite expensive.

Won’t that be a bit expensive? I’m not sure we can do that.

I can see what you’re saying, but ...

Don’t you think that ...?

To be honest, I think it might be better to ...

We are a manufacturer / supplier / provider of ... We are interested in ...

We are a Turkish company exporting to the EU, and we need ...

We would be grateful for some information about ...

Please send us information about your product range and prices.

In particular, we would like to know ...

Please send full details of your prices, discounts, terms of payment and delivery times.

Could you also say whether there is any minimum order.

An early reply would be greatly appreciated.

I look forward to an early reply, and am sure that there is a market for your products here in Hungary.

We can quote a price of ... CIF / FOB Istanbul.

We can delivery by ... (date) / within ... (period of time) The goods will be shipped 3 days from receipt of a firm order.

We can offer a discount of ... on orders over ... .

We require payment by bank transfer / letter of credit.

Our normal procedure is to ...

Our normal terms for first-time customers are ...

We can supply the items you require directly from stock.

I am attaching a document that gives full details of ...

I am attaching our current catalogue and price list as a pdf file.

You will see that ...

You will note that our line of is on special offer.

You will also note that ... Our experience in this field includes ...

We dispatch the goods within 24 hours of a firm order, and for first-time customers our minimum order is $ 1,000.

I am afraid that model is no longer available. However, ...

We feel sure that ... May I suggest that I call you at your convenience to discuss the matter further?

If you need any further information, please do not hesitate to contact me. My direct line is...

We are writing concerning a payment of $12,600 for invoice number KJ678 which is now overdue. A copy of the invoice is attached.

According to our records, the sum of $4,500 is still outstanding on your account.

Please send a bank transfer to settle the account, or an explanation of why the balance is still outstanding. If you have already dealt with this matter, please disregard this email.

We could appreciate your cooperation in resolving this matter as soon as possible.

We need a bank transfer in full settlement without further delay.

Clearly, this situation cannot be allowed to continue, and we must ask you to take immediate action to settle your account.

If you have any queries on this mater, please do not hesitate to contact me. Thank you for your cooperation.

Following my emails of (dates) I must inform you that we have still not received payment for the outstanding sum of $4,500.

I wrote to you on (dates) regarding the balance of $12,600 on your account. I attach copies of both emails. This sum is now two months overdue. We are very concerned that the matter has not yet received your attention.

Unless we receive payment within seven days, we shall have no alternative but to take legal action to recover the money.

In the meantime, your existing credit facilities have been suspended.

I am writing ...

in connection with my order FS690 which arrived this morning.

to complain about the quality of a product I bought from your website. to complain about the poor service we received from your company.

to draw your attention to the negative attitude of some people in your customer services section

Our order dated 16 September clearly stated that we wanted 1,000 items, however you ...

The goods were faulty / damaged / in poor condition.

There seems to be an error in the invoice /a misunderstanding.

The equipment I ordered has still not been delivered, despite my phone call you last week to say that it is needed urgently.

The product I received was well below the standard expected. To make matters worse, when I called your company staff ...

Please replace the faulty goods as soon as possible.

We must insist on an immediate replacement / full refund.

Unless I receive the goods by the end of this week, I will have no choice but to cancel my order.

I hope that you will deal with this matter promptly as it is causing me considerable inconvenience.

I am writing in relation to your recent complaint.

I was very concerned to learn about ... Please accept my sincere apologies.

I would like to apologize for the inconvenience you have suffered.

We appreciate that this has caused you considerable inconvenience, but we cannot accept any responsibility in this matter.

Can you leave it with me? I’ll look into the matter and get back to you tomorrow.

I have looked into the matter and ...

I have spoken to the staff involved, and ...

We will send replacement items / give you a refund immediately.

I can assure you that this will not happen again.

We’re having a temporary problem with We’re doing everything we can to sort it out.

To compensate for the inconvenience, we would like to offer you ...

Thank you for bringing this matter to my attention. Please accept my assurance that it will not happen again.

Once again, I hope you will accept my apologies for the inconvenience caused.

I very much hope you will continue to use our services in the future.

If you have any further queries, please do not hesitate to contact me on my direct line...

I’d like your advice about a problem I have

I was wondering if you had any ideas about ...?

What would you advise me to do?

What should I do?

Please write back when you have the time and let me know what you think.

I was sorry to hear about your current difficulties.

I think it might be a good idea to ...

Have you thought of ... (+ing)?

This would mean that ...

I think this option would be preferable to ... (+ing)

I hope I have been of some help.

I think we should ...

I suggest that we ...

Let’s go to ... 

Shall we ...   

Perhaps we could ...

Why don’t we go to ...?

I suggest... 

How about going to ...?

It’s a great idea!

I think your idea would work really well.

It might be worth trying.

I’m not so sure about your idea.

It sounds like a good idea, but I don’t think it would work in practice.

It sounds like a good idea, but I can see one or two problems.

Dear Sir/Madam

Dear Hiring Manager

With reference to your advertisement on the ... website, I am interested in applying for the post of...

I am interested in this job because ...

I feel that I would be well-suited for this job/have a lot of experience in ...

Your job posting on .... for the [Position] piqued my interest 

I have attached my CV as a Word document. You will notice that I ... as well as ..

You will also notice that ... 

I would be grateful if you would consider my application.

You will see from my CV that two people can be contacted as references, one is ... and the other is from ... .

Best Regards

Yours faithfully

Yours truly

Firstly / secondly / finally

In general / usually / on the whole

In addition / moreover / on another point

For example / for instance / e.g.

Either ... or ... / alternatively / instead of ...

In fact, / actually, / as a matter of fact

Clearly / obviously / of course

Especially / above all / in particular

As a result / therefore / for this reason

In relation to / regarding / with reference to